Frequently Asked Questions

Q. 1  Can I earn money by playing ludo skill?

Ans:- Yes, Ludoskill is an Indian online cash game where you can earn a limitless amount of real cash and can withdraw from your account.

Q. 2  How to play the ludo game?

Ans:- Ludo skill - an Indian online real cash game is a popular strategy-based board game. To know how to play Ludo read out here https://www.ludoskill.com/How_to_Play.php

Q. 3  Can I play ludo with multiple accounts?

Ans:- No, you cannot have multiple accounts and You can withdraw in one paytm number from one account only. Multiple request on same paytm number will be rejected or disapproved.

Q. 4  Is the internet connection necessary?

Ans:- Yes, it is an online real-time multiplayer game. Hence, The Internet connection is required.

Q. 5  How to download and install online ludoskill money game?

Ans:- To know about the installation process you can check out here https://www.ludoskill.com/how_to_install.php

Q. 6  Am I eligible to get sign up bonus?

Ans:- Every new user is eligible or will get a signup bonus of Rs. 25. To know more information about check out here https://www.ludoskill.com/terms_condition.php

Q. 7  I don't have pancard? Is it mandatory to add?

Ans:- ans - If someone doesn't have PAN card then they can upload it later but it's mandatory. Your wallet amount will be there. You can withdraw anytime.

Q. 8  Can I earn money by referring a friend to Ludoskill?

Ans:- Yes, you can earn Rs 150 per referral. To know more information about referring a friend check out here https://www.ludoskill.com/terms_condition.php

Q. 9  How do I track how many people have joined through my ludoskill profile?

Ans:- We will provide you with a detailed referral history in your transactions section in my profile.

Q. 10  Can I withdraw the referral bonus amount?

Ans:- No, you can use that amount to play real money games.

Q. 11  How do I register for tournaments?

Ans:- In the application go to tournaments section & you can join upcoming tournaments.

Q. 12  How do I know when the tournament will start?

Ans:- You will be notified from ludoskill, please turn on ludoskill notifications. Also, you can check in the tournaments section.

Q. 13  What if I win the tournament?

Ans:- Prize money will be credited to your Ludoskill wallet. You can withdraw it anytime.

Q. 14  How much time required to credit my winning amount to account?

Ans:- The amount will be credited to your account in less than 1-3 business working days.

Q. 15  What are the minimum and maximum amount of withdrawal?

Ans:- Minimum amount to withdrawal is Rs 100 in paytm wallet and Rs. 200 in bank account and there is no limit for maximum withdrawal.

Q. 16  How many times can I withdraw money?

Ans:- You can withdraw money anytime you want. First 4 transactions are free in a month and after each withdrawal special transaction standards charges will apply.

Q. 17  Money added but not credited to my wallet?

Ans:- Don't worry, your money is safe. In case of any transaction failure. i.e money debited but not credited you can contact us on support@ludoskill.com.

Q. 18  What is KYC?

Ans:- KYC means "Know Your Customer". It is a process by which banks obtain information about the identity and address of the customers. A user has to submit his PAN/Aadhar Card and bank details once to Ludoskill.

Q. 19  What if I have note updated KYC?

Ans:- You can't withdraw money until you update your KYC once. Don't worry, your winning amount will remain safe in your wallet.

Q. 20  What if my KYC rejected?

Ans:- You can again submit for the same. We will notify you the reason for rejection. if you have any queries you can write to us on support@ludoskill.com. Please check out https://www.ludoskill.com/terms_condition.php for more details.

Q. 21  What if I uninstall the ludoskill application? Do I have to create a new account again?

Ans:- No, you can log in with your previous login credentials. In case if you forget a username/password you can log in by clicking forget username/password. To know more information read it here https://www.ludoskill.com/privacy_policy.php

Q. 22  Why we need to submit Aadhar card and pan card details?

Ans:- It is just to verify that you are 18+ and not from the states where cash games are banned.

Q. 23  How much time it will take to verify my KYC?

Ans:- It takes 2 working days to verify KYC. Don't worry it will be approved.

Q. 24  How much time it will take to credit my withdrawal amount to wallet/bank?

Ans:- It takes 1-3 working days.

Q. 25  I referred to my friend but still why i'm not getting my referral bonus?

Ans:- Example for Disbursement of Rs 150 Referral Bonus: 1. The Bonus will be disbursed in 3 chunks. For instance, if B played a game of Rs 200 then, A will receive Rs 50 as the first chunk. 2. If B plays for Rs 200 again then A will receive Rs 50 as the second chunk. 3. In the third chunk If, B plays for Rs 100 then A will receive Rs 50.

Q. 26  Can I create multiple Ludoskill account and take withdrawal on one paytm number?

Ans:- No, You can have only one ludoskill account and You can withdraw in one paytm number from one account only. Multiple request on same paytm number will be rejected or disapproved.

Q. 27  Money debited from bank account but not added to ludoskill wallet?

Ans:- Don't worry, If your transaction is successful then send your Transaction ID and registered mobile number on support@ludoskill.com and if your transaction is failed amount be will re-credited directly to your account.



Copyright ©2020 Dragonfleet Games Private Limited...All rights reserved.




                                  

Copyright ©2020 Dragonfleet Games Private Limited...All rights reserved.