Frequently Asked Questions

Q. 1  Can I earn money by playing ludo skill?

Ans:- Yes, Ludoskill is an Indian online cash game where you can earn a limitless amount of real cash and can withdraw from your account.

Q. 2  How to play the ludo game?

Ans:- Ludo skill - an Indian online real cash game is a popular strategy-based board game. To know how to play Ludo read out here https://www.ludoskill.com/How_to_Play.php

Q. 3  Can I play ludo with multiple accounts?

Ans:- No, you cannot have multiple accounts.

Q. 4  Is the internet connection necessary?

Ans:- Yes, it is an online real-time multiplayer game. Hence, The Internet connection is required.

Q. 5  How to download and install online ludoskill money game?

Ans:- To know about the installation process you can check out here https://www.ludoskill.com/how_to_install.php

Q. 6  Am I eligible to get sign up bonus?

Ans:- Every new user is eligible or will get a signup bonus of Rs. 25. To know more information about check out here https://www.ludoskill.com/terms_condition.php

Q. 7  I don't have pancard? Is it mandatory to add?

Ans:- ans - If someone doesn't have PAN card then they can upload it later but it's mandatory. Your wallet amount will be there. You can withdraw anytime.

Q. 8  Can I earn money by referring a friend to Ludoskill?

Ans:- Yes, you can earn Rs 150 per referral. To know more information about referring a friend check out here https://www.ludoskill.com/terms_condition.php

Q. 9  How do I track how many people have joined through my ludoskill profile?

Ans:- We will provide you with a detailed referral history in your transactions section in my profile.

Q. 10  Can I withdraw the referral bonus amount?

Ans:- No, you can use that amount to play real money games.

Q. 11  How do I register for tournaments?

Ans:- In the application go to tournaments section & you can join upcoming tournaments.

Q. 12  How do I know when the tournament will start?

Ans:- You will be notified from ludoskill, please turn on ludoskill notifications. Also, you can check in the tournaments section.

Q. 13  What if I win the tournament?

Ans:- Prize money will be credited to your Ludoskill wallet. You can withdraw it anytime.

Q. 14  How much time required to credit my winning amount to account?

Ans:- The amount will be credited to your account in less than 1-3 business working days.

Q. 15  What are the minimum and maximum amount of withdrawal?

Ans:- Minimum amount to withdrawal is Rs. 200 and there is no limit for maximum withdrawal.

Q. 16  How many times can I withdraw money?

Ans:- You can withdraw money anytime you want. First 4 transactions are free in a month and after each withdrawal special transaction standards charges will apply.

Q. 17  Money added but not credited to my wallet?

Ans:- Don't worry, your money is safe. In case of any transaction failure. i.e money debited but not credited you can contact us on support@ludoskill.com.

Q. 18  What is KYC?

Ans:- KYC means "Know Your Customer". It is a process by which banks obtain information about the identity and address of the customers. A user has to submit his PAN/Aadhar Card and bank details once to Ludoskill.

Q. 19  What if I have note updated KYC?

Ans:- You can't withdraw money until you update your KYC once. Don't worry, your winning amount will remain safe in your wallet.

Q. 20  What if my KYC rejected?

Ans:- You can again submit for the same. We will notify you the reason for rejection. if you have any queries you can write to us on support@ludoskill.com. Please check out https://www.ludoskill.com/terms_condition.php for more details.

Q. 21  What if I uninstall the ludoskill application? Do I have to create a new account again?

Ans:- No, you can log in with your previous login credentials. In case if you forget a username/password you can log in by clicking forget username/password. To know more information read it here https://www.ludoskill.com/privacy_policy.php

Q. 22  Why we need to submit Aadhar card and pan card details?

Ans:- It is just to verify that you are 18+ and not from the states where cash games are banned.

Q. 23  How much time it will take to verify my KYC?

Ans:- It takes 2 working days to verify KYC. Don't worry it will be approved.

Q. 24  How much time it will take to credit my withdrawal amount to wallet/bank?

Ans:- It takes 1-3 working days.

Q. 25  I referred to my friend but still why i'm not getting my referral bonus?

Ans:- Example for Disbursement of Rs 150 Referral Bonus: 1. The Bonus will be disbursed in 3 chunks. For instance, if B played a game of Rs 200 then, A will receive Rs 50 as the first chunk. 2. If B plays for Rs 200 again then A will receive Rs 50 as the second chunk. 3. In the third chunk If, B plays for Rs 100 then A will receive Rs 50.



Copyright ©2020 Dragonfleet Games Private Limited...All rights reserved.




                                  

Copyright ©2020 Dragonfleet Games Private Limited...All rights reserved.